As a service providing company the annual / monthly membership fee charged is just to avail the services mentioned above on priority and at economical basis. Actual costing of the services as per manpower and material used will be borne by member separately.
 

If the member utilizes none of the services during the membership period, no refund will be given.
 

Guardian reserves the right to discontinue the membership with one month's notice.
 

Membership is not transferable and membership fee once paid is non refundable.
 

The services mentioned below will not be charged separately. i.e. the manpower cost is included in nominal membership fee.

• Purchasing prescribed medicines.
• Purchasing monthly groceries.
• Payment of electricity and other type of bills.
• Assistance in banking transactions.
• Reserving / procuring tickets for entertainment - shows.
• Making available books / cds.
• Bi annual maintenance check ups
• Collection of rent and depositing into clients account.

• We would charge cancellation fee of $20, if the customer wants to cancel the order before the date of the checkup.
• No refunds will be entertained once the health checkup has been completed or if the dependant fails to come for the second visit for the final consultation with the doctor after the reports are available.
• Any extra tests done on request from dependant or on request from the consultant for further diagnosis shall be charged to the dependant. In case the dependant prefers a payment from the customer (you), then the same shall be billed to you. Reports shall be delivered only after full receipt of money.
• Guardian shall make best effort basis to fix priority appointments and ensure that the tests are conducted in a convenient manner to the dependant. However, Guardian shall not be responsible for contingent delays or cancellation or situations where the dependant / customer request cannot be adhered to, for reasons such as diagnostic / establishment procedures. Ex: Certain tests like Fasting Blood Sugar have to done on an empty stomach (min 8 hours); client should not have meat, alcohol in dinner prior to test. Prior information on requirements for the diagnostic check will be provided to the dependant. Extra charges will be applicable if dependant has not adhered to the procedure as a result of which the test has to be postponed after fixing of the appointment / cab / attendant.
• Guardian facilitates health checkups and shall be in no way held responsible for the quality of tests / diagnosis / consultation rendered by any diagnostic lab / hospital / doctor. YMI makes reasonable efforts to tie-up with the most reputed and recognized labs / hospitals in each city. In case of any deficiency in the quality of medical services, the customer / dependant is free to proceed legally against the service provider {lab / hospital / doctor} and shall not hold YMI or its directors / officials / employees / agents / representatives responsible in any manner.
• Guardian reserves the right to cancel an order with full refund without the need to assign any reason for such cancellation and shall not owe any explanation to the customer, in such a case.